Craft HR Pros was created to solve a common problem in hospitality: operators often need experienced HR guidance, but not a full-time HR department.

Craft HR Pros provides fractional HR advisory designed specifically for restaurants, breweries, wineries, distilleries, and multi-location hospitality businesses. The model is simple — when leadership or managers face a people issue, compliance question, or employee situation, they have someone they can call who understands the realities of the industry.

The practice is powered by Jessica Hart, founder of Jessica Hart Consulting. Jessica has led HR strategy across multi-site hospitality operations and complex compliance environments, including roles within large consumer brands and high-growth beverage companies. Through her advisory work, she has supported operators navigating workforce risk, organizational change, HR infrastructure, and operational growth.

While JHC focuses on strategic workforce advisory and organizational design, Craft HR Pros was built to support day-to-day leadership decisions. It provides structured advisory access so operators and managers can get practical guidance before employee situations escalate into larger risks.

Hospitality environments move quickly. Managers often need to make decisions in real time — handling employee relations, navigating wage and hour rules, or addressing workplace issues across multiple locations.

Craft HR Pros ensures they do not have to make those decisions alone.

The goal is straightforward: give hospitality leaders access to experienced HR guidance when they need it, while building the systems and practices that support stronger operations over time.